1. Principles of Data Handling
At Scenewonderstack Visual Systems Ltd (Company No. 14920481), accessible via scenewonderstack.baby, we process technical telemetry and account information with extreme care. This document explains how personal and hardware telemetry data is collected, used, and safeguarded under UK GDPR and international privacy laws.
2. Data We Collect
We collect information required to deliver license validation, network node discovery, and online software downloads:
- Direct Identification Data: Full name, professional email address, company registration details, and billing contact information provided via contact forms or licensing portals.
- Hardware Telemetry: Anonymized GPU benchmark parameters, MAC addresses of registered DMX gateway nodes, operating system builds, and system crash logs sent during software troubleshooting.
- Network Analytics: IP address details, browser user-agent strings, and navigation paths on scenewonderstack.baby for security threat analysis and DDoS mitigation.
3. Lawful Basis for Processing
We process personal data under the following legal frameworks:
- Contractual Necessity: To issue software license keys and maintain active node connection tokens for live show control.
- Legitimate Interest: To enhance the stability, latency performance, and security of our stage hardware drivers.
- Legal Compliance: To satisfy tax, accounting, and anti-fraud auditing requirements in the United Kingdom.
4. Data Retention & Third-Party Transfers
We retain contact records for as long as your organization maintains an active software support contract. Telemetry metrics are anonymized within 30 days. We do not sell, lease, or distribute customer contact details to third-party marketing brokers under any circumstances.
5. Your Rights as a Data Subject
Under UK GDPR, you maintain the right to access, rectify, or request erasure of your personal data stored on our servers. To submit a formal Data Subject Access Request (DSAR), please write to [email protected] or mail our office at 88 Stagecraft Way, Suite 400, Creative District, London EC1A 1BB, United Kingdom.